Oftentimes, it may be difficult to get in touch with the right person with a big company to report and get information after a car wreck. Big companies typically have their own car wreck claim units or hire third-party companies to handle such claims.
Getting to the right person can be challenging and frustrating. Front-line employees who answer the 1-800 number may not have the right information to get you in touch with the claim’s unit. In most cases, it takes some digging to get to the right department.
If a big company is not responding to your calls, chances are that you do not have the right person’s attention. For instance, if you have been leaving messages for the operator or another front-line employee, they are probably disregarding your calls as “not their problem.”
Though years of experience, we have found that persistence and resourcefulness are the keys to making sure our clients’ claims are handled properly and taken seriously. When our client is in an accident involving a big company, we gather all of the information possible to make sure we get the right person’s attention. Ultimately, our goal is to get the claim in front of the insurance representative or third-party administrator in charge of handling car accident claims.
Have You Been Injured In A Covington Area Truck Accident?
If you've been hurt in a semi-truck or large vehicle accident you need to speak with an experienced truck accident lawyer as soon as possible. Please contact me online or call my Covington office directly at 985.590.6182 to schedule your free consultation today. I help clients throughout Louisiana including Mandeville, Slidell, Bogalusa, Franklinton, Hammond, New Orleans and Metairie.